{"id":197,"date":"2021-05-14T17:30:38","date_gmt":"2021-05-14T15:30:38","guid":{"rendered":"http:\/\/52.19.174.89\/fr\/?post_type=ht_kb&#038;p=197"},"modified":"2025-09-19T15:32:43","modified_gmt":"2025-09-19T13:32:43","slug":"suivre-votre-commande","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/fr\/support-client\/suivre-votre-commande\/","title":{"rendered":"Suivre votre commande"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n    D\u00e8s que votre colis aura \u00e9t\u00e9 remis au transporteur, vous recevrez un e-mail\n    de confirmation contenant toutes les informations n\u00e9cessaires \u00e0 son suivi. Afin de faciliter vos d\u00e9marches,\n    vous trouverez, dans ce m\u00eame e-mail, un lien qui vous donnera un acc\u00e8s direct\n    au site internet de l\u2019entreprise de livraison concern\u00e9e.\n  <\/p>\n<\/div>\n<h2>En savoir plus&#8230;<\/h2>\n<p>\n  Si vous n&rsquo;avez re\u00e7u aucun lien vous redirigeant vers le service de livraison\n  ayant pris en charge votre commande, vous pouvez cliquer sur l&rsquo;une des ic\u00f4nes\n  ci-dessous. Toutefois, veuillez garder \u00e0 l&rsquo;esprit qu&rsquo;il faut parfois quelques heures avant\n  que votre num\u00e9ro de suivi colis ne soit activ\u00e9.\n<\/p>\n\n<p class=\"shippersx\">\n  <a href=\"https:\/\/www.logistics.dhl\/it-en\/home\/tracking.html\" target=\"_blank\" rel=\"noopener\"><img src=\"\/wp-content\/uploads\/2021\/05\/dhl.png\" alt=\"dhl.png\"><\/a>\n<\/p>\n<p class=\"shippersx\">\n  <a href=\"https:\/\/www.fedex.com\/apps\/fedextrack\/?action=track&amp;cntry_code=it\" target=\"_blank\" rel=\"noopener\"><img src=\"\/wp-content\/uploads\/2021\/05\/fedex.png\" alt=\"fedex.png\"><\/a>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e8s que votre colis aura \u00e9t\u00e9 remis au transporteur, vous recevrez un e-mail de confirmation contenant toutes les informations n\u00e9cessaires \u00e0 son suivi. Afin de faciliter vos d\u00e9marches, vous trouverez, dans ce m\u00eame e-mail, un lien qui vous donnera un acc\u00e8s direct au site internet de l\u2019entreprise de livraison concern\u00e9e&#8230;.<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[10],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Suivre votre commande - Support Client - MaisonCachemire.fr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/suivre-votre-commande\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suivre votre commande - Support Client - MaisonCachemire.fr\" \/>\n<meta property=\"og:description\" content=\"D\u00e8s que votre colis aura \u00e9t\u00e9 remis au transporteur, vous recevrez un e-mail de confirmation contenant toutes les informations n\u00e9cessaires \u00e0 son suivi. Afin de faciliter vos d\u00e9marches, vous trouverez, dans ce m\u00eame e-mail, un lien qui vous donnera un acc\u00e8s direct au site internet de l\u2019entreprise de livraison concern\u00e9e....\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/suivre-votre-commande\/\" \/>\n<meta property=\"og:site_name\" content=\"FR - MaisonCashmere Support Client\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-19T13:32:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.maisoncashmere.com\/wp-content\/uploads\/2021\/05\/dhl.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/help.maisoncashmere.com\/fr\/#organization\",\"name\":\"MaisonCashmere\",\"url\":\"https:\/\/help.maisoncashmere.com\/fr\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/help.maisoncashmere.com\/fr\/#logo\",\"inLanguage\":\"fr-FR\",\"url\":\"http:\/\/52.19.174.89\/fr\/wp-content\/uploads\/sites\/6\/2021\/05\/icon-mc.jpg\",\"contentUrl\":\"http:\/\/52.19.174.89\/fr\/wp-content\/uploads\/sites\/6\/2021\/05\/icon-mc.jpg\",\"width\":640,\"height\":640,\"caption\":\"MaisonCashmere\"},\"image\":{\"@id\":\"https:\/\/help.maisoncashmere.com\/fr\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/help.maisoncashmere.com\/fr\/#website\",\"url\":\"https:\/\/help.maisoncashmere.com\/fr\/\",\"name\":\"FR - 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