{"id":237,"date":"2021-05-19T16:44:32","date_gmt":"2021-05-19T14:44:32","guid":{"rendered":"http:\/\/52.19.174.89\/fr\/?post_type=ht_kb&#038;p=237"},"modified":"2021-05-19T16:58:18","modified_gmt":"2021-05-19T14:58:18","slug":"ponctualite","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/fr\/support-client\/ponctualite\/","title":{"rendered":"Ponctualit\u00e9"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n    MaisonCashmere veille \u00e0 respecter scrupuleusement tous les d\u00e9lais indiqu\u00e9s\n    sur son site, et \u00e0 traiter avec soin et attention toutes les commandes. Cependant, nos ateliers partenaires rencontrent,\n    parfois, des impr\u00e9vus pouvant entrainer un retard dans le cycle de production des v\u00eatements.\n    Lorsque cela arrive, nous veillons \u00e0 en informer nos clients, et \u00e0 leur donner\n    des informations concr\u00e8tes concernant l\u2019avanc\u00e9e de leur commande.\n  <\/p>\n<\/div>\n<h2>En savoir plus&#8230;<\/h2>\n<p>\nPour chaque article, une date de livraison estim\u00e9e est indiqu\u00e9e.\n<\/p>\nLa production de votre commande commencera d\u00e8s lors que vous aurez re\u00e7u un email de confirmation. Celui-ci contiendra le d\u00e9lai estim\u00e9 n\u00e9cessaire \u00e0 la production du ou des articles acquis. Nous garantissons la fiabilit\u00e9 de cette indication, sauf impr\u00e9vus de la part de l\u2019atelier ou du transporteur. Dans les rares cas o\u00f9 un impr\u00e9vu surviendrait, vous en seriez inform\u00e9 par e-mail, et notre service client serait \u00e0 votre disposition pour tout renseignement suppl\u00e9mentaire.<\/p>\n<p>\n\n","protected":false},"excerpt":{"rendered":"<p>MaisonCashmere veille \u00e0 respecter scrupuleusement tous les d\u00e9lais indiqu\u00e9s sur son site, et \u00e0 traiter avec soin et attention toutes les commandes. Cependant, nos ateliers partenaires rencontrent, parfois, des impr\u00e9vus pouvant entrainer un retard dans le cycle de production des v\u00eatements. Lorsque cela arrive, nous veillons \u00e0 en informer nos&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[10],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ponctualit\u00e9 - Support Client - MaisonCachemire.fr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/ponctualite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ponctualit\u00e9 - Support Client - MaisonCachemire.fr\" \/>\n<meta property=\"og:description\" content=\"MaisonCashmere veille \u00e0 respecter scrupuleusement tous les d\u00e9lais indiqu\u00e9s sur son site, et \u00e0 traiter avec soin et attention toutes les commandes. 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