{"id":347,"date":"2021-07-16T12:10:06","date_gmt":"2021-07-16T10:10:06","guid":{"rendered":"http:\/\/52.19.174.89\/fr\/?post_type=ht_kb&#038;p=347"},"modified":"2021-10-04T14:59:28","modified_gmt":"2021-10-04T12:59:28","slug":"jai-des-difficultes-a-passer-une-commande","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/fr\/support-client\/jai-des-difficultes-a-passer-une-commande\/","title":{"rendered":"J&rsquo;ai des difficult\u00e9s \u00e0 passer une commande"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n    Les probl\u00e8mes les plus courants pouvant survenir sont les suivants : le non-remplissage des champs obligatoires et le type de carte utilis\u00e9e.\n  <\/p>\n<\/div>\n<h2>En savoir plus&#8230;<\/h2>\n<p>\n  S&rsquo;il manque une seule information, notre syst\u00e8me ne vous permet pas d&rsquo;aller de l&rsquo;avant et vous indique les champs incomplets.\n \n<\/p>\n<p>\n  Si au moment du paiement, un message d&rsquo;erreur marqu\u00e9 en rouge appara\u00eet, ce type d&rsquo; \u00ab\u00a0alerte\u00a0\u00bb est g\u00e9n\u00e9ralement d\u00fb \u00e0 une transaction refus\u00e9e en raison d&rsquo;une carte invalide, d&rsquo;un cr\u00e9dit insuffisant ou de l&rsquo;impossibilit\u00e9 d&rsquo;activer le paiement en ligne.\n<\/p>\n<p>\n \n<\/p>\n<p>\n  Pour toute aide \u00e0 la r\u00e9alisation de la commande :<br>\n  Le service client est disponible \n  <strong>du Lundi au Vendredi de 9h \u00e0 13h et 14h \u00e0 18h<\/strong>.\n<\/p>\n<p>\n<strong>Courriel <\/strong>: serviceclient@maisoncashmere.fr<br>\n<strong>T\u00e9l\u00e9phone<\/strong>: +33 18 626 9008 \n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les probl\u00e8mes les plus courants pouvant survenir sont les suivants : le non-remplissage des champs obligatoires et le type de carte utilis\u00e9e. En savoir plus&#8230; S&rsquo;il manque une seule information, notre syst\u00e8me ne vous permet pas d&rsquo;aller de l&rsquo;avant et vous indique les champs incomplets. Si au moment du paiement,&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[17],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>J&#039;ai des difficult\u00e9s \u00e0 passer une commande - Support Client - MaisonCachemire.fr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/jai-des-difficultes-a-passer-une-commande\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"J&#039;ai des difficult\u00e9s \u00e0 passer une commande - Support Client - MaisonCachemire.fr\" \/>\n<meta property=\"og:description\" content=\"Les probl\u00e8mes les plus courants pouvant survenir sont les suivants : le non-remplissage des champs obligatoires et le type de carte utilis\u00e9e. 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