{"id":66,"date":"2021-05-10T16:30:54","date_gmt":"2021-05-10T14:30:54","guid":{"rendered":"http:\/\/52.19.174.89\/fr\/?post_type=ht_kb&#038;p=66"},"modified":"2021-07-23T21:49:13","modified_gmt":"2021-07-23T19:49:13","slug":"jai-recu-le-mauvais-article-un-article-endommage","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/fr\/support-client\/jai-recu-le-mauvais-article-un-article-endommage\/","title":{"rendered":"J&rsquo;ai re\u00e7u le mauvais article"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n    Si vous avez re\u00e7u le mauvais article, sachez que\n    nous en sommes vraiment d\u00e9sol\u00e9s ! Cela n&rsquo;arrive que tr\u00e8s rarement. Nous vous invitons \u00e0 contacter notre service client, afin de trouver une solution.\n  <\/p>\n<\/div>\n<h2>En savoir plus&#8230;<\/h2>\n<p>\n  Si vous pensez avoir re\u00e7u le mauvais produit, nous vous recommandons de v\u00e9rifier au pr\u00e9alable que le code produit figurant sur votre confirmation de commande \u00e0 l&rsquo;int\u00e9rieur du colis correspond \u00e0 celui indiqu\u00e9 sur les autocollants et\/ou \u00e9tiquettes code-barres. Dans ce cas, nous vous sugg\u00e9rons de photographier le v\u00eatement et de contacter notre service client par e-mail en joignant les images afin qu&rsquo;un de nos op\u00e9rateurs puisse vous aider. Nous serons ravis de trouver avec vous une solution adapt\u00e9e !\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si vous avez re\u00e7u le mauvais article, sachez que nous en sommes vraiment d\u00e9sol\u00e9s ! Cela n&rsquo;arrive que tr\u00e8s rarement. Nous vous invitons \u00e0 contacter notre service client, afin de trouver une solution. En savoir plus&#8230; Si vous pensez avoir re\u00e7u le mauvais produit, nous vous recommandons de v\u00e9rifier au&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[6],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>J&#039;ai re\u00e7u le mauvais article - Support Client - MaisonCachemire.fr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/jai-recu-le-mauvais-article-un-article-endommage\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"J&#039;ai re\u00e7u le mauvais article - Support Client - MaisonCachemire.fr\" \/>\n<meta property=\"og:description\" content=\"Si vous avez re\u00e7u le mauvais article, sachez que nous en sommes vraiment d\u00e9sol\u00e9s ! 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