{"id":70,"date":"2021-05-10T16:36:30","date_gmt":"2021-05-10T14:36:30","guid":{"rendered":"http:\/\/52.19.174.89\/fr\/?post_type=ht_kb&#038;p=70"},"modified":"2025-10-27T10:20:02","modified_gmt":"2025-10-27T09:20:02","slug":"nous-retourner-un-cadeau","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/fr\/support-client\/nous-retourner-un-cadeau\/","title":{"rendered":"Nous retourner un cadeau"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n   Vous avez offert un produit MaisonCashmere qui n\u2019a pas r\u00e9pondu aux attentes du destinataire\u202f? Vous pouvez toujours demander un \u00e9change ou un remboursement, il suffit que vous ne d\u00e9passiez pas les 30 jours de la r\u00e9ception du colis et que les v\u00eatements n\u2019aient pas \u00e9t\u00e9 port\u00e9s, mais simplement essay\u00e9.\n  <\/p>\n<\/div>\n<h2>En savoir plus&#8230;<\/h2>\n<h3>Vous \u00eates la personne qui a pass\u00e9 la commande<\/h3>\n<p class=\"container-divider\">\n  Pourquoi ne pas proposer au destinataire du cadeau de l\u2019\u00e9changer contre un autre\n  article de notre catalogue ? Nous proposons un large choix de v\u00eatements et d\u2019accessoires,\n  et il trouvera s\u00fbrement son bonheur ! Nous vous recommandons donc de contacter notre service client par t\u00e9l\u00e9phone ou par email, pour expliquer votre demande et demander la conversion de la valeur de la commande en bon d&rsquo;achat.\n<\/p>\n<h3>Vous \u00eates le destinataire du cadeau<\/h3>\n<p>\n  Si vous avez re\u00e7u en cadeau un produit MaisonCashmere que vous envisagez de changer, vous pouvez contacter notre service client en indiquant le nom de la personne qui a pass\u00e9 la commande. D\u00e8s r\u00e9ception du v\u00eatement, nous convertirons la valeur de la commande en bon d&rsquo;achat que vous pourrez utiliser pour choisir un produit alternatif.\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Vous avez offert un produit MaisonCashmere qui n\u2019a pas r\u00e9pondu aux attentes du destinataire\u202f? Vous pouvez toujours demander un \u00e9change ou un remboursement, il suffit que vous ne d\u00e9passiez pas les 30 jours de la r\u00e9ception du colis et que les v\u00eatements n\u2019aient pas \u00e9t\u00e9 port\u00e9s, mais simplement essay\u00e9. En&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[6],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nous retourner un cadeau - Support Client - MaisonCachemire.fr<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/fr\/support-client\/nous-retourner-un-cadeau\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nous retourner un cadeau - Support Client - MaisonCachemire.fr\" \/>\n<meta property=\"og:description\" content=\"Vous avez offert un produit MaisonCashmere qui n\u2019a pas r\u00e9pondu aux attentes du destinataire\u202f? 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