Once your order has been shipped, it will be delivered in 1 to 3 business days, depending on your location. However, given that MaisonCashmere is a made-to-order service, shipping time depends on the production cycle necessary to create your items. Production times vary from product to product; refer to the "Production Info" tab present on each product page for specific details.
Each item in our collection falls into one of two production cycles, ranging from 5 to 7 business days for accessories and 15 to 17 business days for sweaters and blankets. We remind you that, in case a purchase contains items from both production cycles, it will be shipped at the end of the longest of the two.
As soon as all products ordered are ready, they will be sent to our logistics for shipment.
Once your purchase has been packed, you will receive a system email containing courier details, parcel number, and the tracking link necessary to monitor your shipment.
If you placed your order as a registered client, you may also check its progress directly in your Account.
Should you require assistance, feel free to contact our post-shipping customer service. We're happy to help!