We're sorry to that you want to cancel your order! It is possible to request an order cancellation at any time before shipment, by contacting our customer service.
Once you have sent us your cancellation request, no further action will be necessary on your part. Our administrative office will take care of refunding you within the following 5 to 7 business days, crediting the amount to the card used for payment.
We remind you that it is not possible to cancel an order after it has been shipped. In this case, it will be necessary to make a return request. Once your return parcel has been received and inspected, we will proceed to refund your card.