{"id":241,"date":"2021-06-30T16:03:52","date_gmt":"2021-06-30T14:03:52","guid":{"rendered":"http:\/\/52.19.174.89\/uk\/?post_type=ht_kb&#038;p=241"},"modified":"2025-10-27T10:15:08","modified_gmt":"2025-10-27T09:15:08","slug":"gift-returns","status":"publish","type":"ht_kb","link":"https:\/\/help.maisoncashmere.com\/uk\/help-center\/gift-returns\/","title":{"rendered":"Gift Returns"},"content":{"rendered":"\n<div class=\"green\">\n  <p>\n    If you need to make a gift return, we&#8217;re here to help. Please consider that\n    our usual policy applies:\n    returns must be requested within 30 days of delivery, and\n    the item must not have been worn other than to try on for size.\n  <\/p>\n<\/div>\n<h2>Learn more&#8230;<\/h2>\n<h3>if you placed the order<\/h3>\n<p class=\"container-divider\">\n  Should you need to return a gift you purchased, you may request that your refund\n  be converted into store credit\n  the gift recipient may use to choose something else. If you are interested in\n  this option, please make sure to contact our customer service and let us know.\n  We are happy to assist.\n<\/p>\n<h3>if you are the gift recipient<\/h3>\n<p>\n  Should you wish to return an item you received as a gift, simply contact our\n  customer service and provide the details of the person who placed the order.\n  As soon as we have received your parcel, we will convert the order amount into\n  store credit you may use to select\n  another product.\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need to make a gift return, we&#8217;re here to help. Please consider that our usual policy applies: returns must be requested within 30 days of delivery, and the item must not have been worn other than to try on for size. Learn more&#8230; if you placed the order&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[7],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.4.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gift Returns - Help Center - MaisonCashmere.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.maisoncashmere.com\/uk\/help-center\/gift-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gift Returns - Help Center - MaisonCashmere.co.uk\" \/>\n<meta property=\"og:description\" content=\"If you need to make a gift return, we&#8217;re here to help. 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