MaisonCashmere ships via express courier to guarantee the best and safest delivery experience possible. For this reason, we are not able to offer no-signature delivery or shipment to a PO Box.
We ship all of our orders through express couriers which require a signature upon delivery.
Only the consignee can personally authorize a no-signature delivery, accepting full responsibility should the parcel go missing. If you require this service, please contact the courier and provide them with your tracking number. We remind you that not all couriers accept such requests.
Keep in mind that it is not necessary to ship your order to your home. We are more than happy to ship to your workplace, to a relative’s home, or to a neighbor, if you prefer. To request this option, simply click on “Ship to a Different Address” upon placing your order, and indicate the shipping address of your choice.
If you entered a PO Box as your shipping address, our logistics will put your shipment on hold, instructing customer service to contact you and request an alternative address.