In Europe, partial returns, and returns for store credit are free for all orders over €100.
For orders below €100, return shipping will be at your charge; once your parcel has been received, your refund will not include original shipping costs.
For orders over €100, return shipping will be free for exchanges, partial refunds, and store credit only.
Should you wish to return your entire order for a full refund, return shipping will be at your expense. In this case, it is possible to request our courier pick-up/drop-off service at the cost of €7, which will be deducted from your refund.
To request a return or exchange, simply fill out this form.