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  4. Order Work-Flow

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Orders

How it Works
  • Account Benefits
  • Order Work-Flow
  • Our Production Cycle
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  • Trouble Placing an Order
  • Changing an Order
  • Adding Products to an Existing Order
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Order Work-Flow

We offer a collection of more than 4000 color and size options, all made to order specifically for you. You will be updated via email each step of the way, from the moment you place your order to the moment it is shipped.

Learn more…

We make all of our items to order in daily production batches. Each product will follow a specific cycle, depending on its characteristics.

In particular:

  • Accessories require 1 to 3 business days
  • Sweaters require 6 to 7 business days
  • Extra-fine knitwear requires 15 to 16 business days

These times also include the preparation of the parcel for shipment.

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  • Ship to: International
    • Australia
    • Canada
    • Europe
    • France
    • Germany
    • International
    • Italy
    • U.K.

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