MAISONCASHMERE SRL SOCIETA BENEFIT
Via Tortona 31 Int 21, 20144, Milano
VAT N. 11285160963
Please note that our customer service team is located in Europe.
You can reach us Monday to Friday, 9am-1pm & 2pm-6pm (ITALY TIME ZONE), excluding holidays.
Phone number: +1 646-968-0630
Customer care holidays
Please note that our customer service team is located in Italy will not be available on the following Italian holidays:
1 January, 6 January, 31 March, 1 April, 25 April, 1 May, 2 June, 15 August, 1 November, 25 December, 26 December
Should you require assistance, please send us as email and we will reply as soon as possible!
For returns within the USA, you may address your parcel to our local warehouse:
284 COLVIN AVE
14216 BUFFALO (NY) – USA
For returns from all other countries, please make sure to address your parcel to our logistics:
WSCOM LOGISTICS / MAISONCASHMERE
VIA CASSIA PER SIENA, 40
50026 S. CASCIANO IN VAL DI PESA (FI) – ITALY
In both cases, please contact our customer service before returning your order. We will be happy to provide you with all the information you need to proceed with your return.