AU – MaisonCashmere Help Center
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  3. Order Assistance /
  4. Order Confirmation

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Orders

How it Works
  • Account Benefits
  • Order Work-Flow
  • Our Production Cycle
  • Our Prices
Order Assistance
  • Trouble Placing an Order
  • Changing an Order
  • Adding Products to an Existing Order
  • Order Confirmation
  • Duplicate Order
  • Canceling an Order
  • Our Contact Details
Payments & Discounts
  • Accepted Payment Methods
  • Payment Security
  • Points & Product Reviews
  • Seasonal Sales
FAQs
  • How to Place an Order
  • Products Available for Immediate Shipment
  • Stores / Catalogs
  • Gift Boxes
  • Gift Message
  • Gift Receipt
  • Saving Items in Your Wishlist
  • Updating your Shopping Bag

More Categories

  • Products
  • Production
  • Shipping
  • Returns & Refunds
  • Business Clients

Order Confirmation

Our system will send an automatically generated order confirmation within 15 minutes of purchasing.

Learn more…

Should you not receive your order confirmation, please check your spam/junk mail folder and, if necessary, mark our email address as safe. If, however, it is not there either, please contact our customer service: there may be a mistake in the email address you provided during checkout.

We are unfortunately unable to change the email address associated with an existing order; thus, in case of an error or typo, you will not receive any emails regarding your purchase. Don’t worry: our customer service will resend your order confirmation to the correct email address and will remain at your disposal should you request an update on its progress.

Should you require an invoice, you may download it from your account or contact our customer service.

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  • Ship to: Australia
    • Australia
    • Canada
    • Europe
    • France
    • Germany
    • International
    • Italy
    • U.K.

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