Our system will send an automatically generated order confirmation within 15 minutes of purchasing.
Should you not receive our order confirmation, please check your spam/junk mail folder and, if necessary, mark our email address as safe. If, however, it is not there either, please contact our customer service: there may be a mistake in the email address you provided during checkout.
We are unfortunately unable to change the email address associated with an existing order; thus, in case of an error or typo, you will not receive any emails regarding your purchase. Don’t worry: our customer service will resend your order confirmation to the correct email address and will remain at your disposal should you request an update on its progress.
Should you require an invoice, you may download it from your account or contact our customer service.